BMC
BMC Services
- Consulting, Advisory
- Configuration and Implementation of the BMC Products viz Helix ITSM, Helix Operations Mgmt, Control M, Bladelogic (SaaS and Self Hosted)
- Migration from BMC Remedy OnPrem/ other ITSM to BMC Helix SaaS
- UI Design and Development of Portal
- Catalogue development and record producer development
- Automation with End mile Integration
- Cloud Automation, Service Request Automation, Compliance Automation
- Integration with monitoring tools, Ticket Exchange via REST API’s
- Upgrades & Security Patches
- Report and Dashboard Development
- Testing (ATF), Training and Adoption
- BMC Remedy Admin and BAU activities
BMC Remedy Workflows
- BMC Helix ITSM
- IT Service Management (ITSM)
- IT Asset Management (ITAM)
- Security Operations (SecOps)
- Automation
- BMC Helix Ops Management
- IT Operations Management (ITOM)
- Observability
- Monitoring
- AI Ops
- BladeLogic
- Server, Network, Database Automation
- Compliance Management
- Drift Management
- SecOps Remediation (Vulnerability Management)
- Control-M
- Managed File Transfer
- Data pipe-line Orchestration
- Hybrid Cloud Workflow
- Job-As-Code
- Mainframe Modernization
- SAP Workflow Orchestration
Core Expertise: BMC Remedy, BMC Helix Platform, Control-M
Integration Expertise: WorkDay, Peoplesoft, Salesforce, SAP, Jira, Microfocus Products, MS SCCM, Outlook, Teams, Slack, SharePoint, LDAP, SSO