Servicenow
ServiceNow Services
- Consulting, Advisory
- Configuration of the ServiceNow Instance (SaaS and Self Hosted)
- Implementation of ServiceNow Modules
- ITSM, ITOM, ITAM, HRSD, GRC, SecOps, Health and Safety and App Engine
- UI Design and Development of Portal
- Catalogue development and record producer development
- Automation with End mile Integration
- Cloud Automation, Service Request Automation, Compliance Automation
- Integration with monitoring tools, ticket exchange via REST API’s
- NowAssist configuration (ServiceNow Virtual Agent)
- Low Code / No Code App Development
- Migration from any ITSM tool to ServiceNow
- Upgrades & Security Patches
- Report and Dashboard Development
- Testing (ATF), Training and Adoption
- ServiceNow Admin and BAU activities
ServiceNow Workflows
IT Workflows:
- IT Service Management (ITSM)
- IT Operations Management (ITOM)
- IT Asset Management (ITAM)
- Security Operations (SecOps)
- Governance, Risk & Compliance (GRC)
- Customer Workflows:
- Customer Service Management (CSM)
- Field Service Management (FSM)
- Employee Workflows:
- HR Service Delivery
- Workplace Service Delivery
- Creator Workflows:
- App Engine
- Integration Hub
- RPA Hub